Unified Identity delivers complete lifecycle management for Microsoft Exchange environments—whether on-premises, cloud-based, or hybrid. Through rule-based provisioning, users automatically receive the appropriate mailbox setup, delegation access, and distribution list memberships based on their role or department. The platform also helps optimise Exchange licensing, ensuring accounts are deprovisioned when no longer needed.

Unified Identity provides audit logs and activity tracking for mailbox provisioning and changes, which is critical for meeting government compliance requirements. With support for hybrid environments, organisations can seamlessly manage user mailboxes across Exchange Online and on-premise environments without administrative overhead.